Crestlive Products Outdoor Cantilever Umbrella Base with Wheels and handle, 350 lbs Offset Patio Umbrella Stand, Water & Sand Filled Umbrella Weighted Base

Free shipping is available to the continental U.S. only (excluding Alaska, Hawaii, Puerto Rico, Guam, and the U.S. Virgin Islands). P.O. Box addresses are not supported; please provide a valid street address.

We process and dispatch orders within 48 hours after payment. Once shipped, most orders arrive within 5–7 business days via trusted carriers such as FedEx and UPS (and sometimes USPS).

We’re committed to providing fast, reliable delivery, so you can enjoy your new furniture sooner and with less hassle.

We offer a 90-day return policy, giving you 90 days after receiving your order to request a return.

To be eligible, items must be unused, unassembled, and in their original condition with all original packaging, accessories, hardware, and parts. The item must also be in resalable condition.

For non-quality-related returns, such as a change of mind, incorrect size selection, or the product not fitting your space, customers are responsible for return shipping costs. A $10 restocking fee may also be deducted from the refund.

Damaged, defective, or incorrect items are covered separately. Please contact us within 14 days of delivery with your order information and photos. We will provide an appropriate solution, such as replacement parts, a replacement product, an exchange, or a refund, with no return shipping cost to you.

To start a return, please contact our customer service team at sale@crestliveproducts.com with your order number, product SKU, reason for return, and product photos. Please do not send anything back without prior approval from Crestlive Products.

We provide a 1-year warranty covering defects in materials and workmanship from the date of purchase.

If a manufacturing defect occurs during the warranty period, we will provide an appropriate solution, including replacement parts, a replacement product, or other assistance based on the specific situation.

To request warranty service, please contact our customer service team with your order number, product SKU, and clear photos of the issue. In most cases, defective items do not need to be returned unless otherwise requested.

This warranty does not cover normal wear and tear, damage caused by misuse, accidents, pets, or improper installation, storage, or maintenance.