1. We guarantee that the materials and workmanship of the product are free of defects within 3 months from the date of purchase. A defective or damaged product can be replaced with the same product.
2. You need to provide us with a certain picture, order number and sku so that we can reissue it for you, and the defective product does not need to be returned to us. If the product is severely damaged or the product cannot be used due to transportation problems, we will return the full amount to your original payment method.
We are committed to providing the best shopping experience for all customers.
But please pay attention to that
1. Normal wear and tear and damage caused by improper use, storage, installation or maintenance are not covered by this warranty.
2. Normal wear and tear, animal damage, and damage caused by improper use, storage, installation or maintenance are not covered by this warranty.
Customer Contact Way
Crestlive Products’s Customer Service department is open throughout the year.
All emails will be responded within 24 hours.